Important details
The host may process ordinary request logs. If an inquiry is successfully saved, consent text and time, contact details and security hashes are stored in a restricted database. Approved, opted-in providers are the only potential assignees; retention and disclosure controls require operational review.
What this platform can and cannot do
Ohio Service Hub is an independent information and referral platform. It does not directly perform contracting work or guarantee a local provider.
What information may be collected
The website may process standard delivery and security logs through its hosting provider. If secure online intake is enabled, a successful submission saves your name, telephone number, five-digit ZIP, service category, issue description, consent text/version and time, plus salted/peppered hashes of network-identifying metadata.
Potential disclosure and access
Your inquiry is placed in a restricted database. Only explicitly verified, opted-in independent providers that cover the stated ZIP may be assigned a lead; such providers authenticate to a restricted inbox. We do not represent that any provider has accepted the job. Other analytics or affiliate tracking must be separately disclosed before activation.
Retention and requests
Database retention controls and deletion automation must be verified against the live hosting configuration before this notice becomes final legal policy. Contact the operator through the general inquiries channel to request information about stored data or correction/deletion.
Data notice pending legal review
- 1Data notice pending legal review. Use the topic-specific pages and confirm the identity and qualifications of any third party before arranging service.
- 2A general-inquiry telephone call or a stored form receipt is not a promised appointment or emergency response.
Common homeowner questions
What details can be saved?
Successful submissions record contact details, service concerns, consent version/time and hashed network-security metadata.
Does a failed form mean my inquiry was saved?
No. Only a successful server receipt confirms storage.